Easy Learn Plastering Privacy Policy
Last updated: January 21, 2026
1. Introduction
Easy Learn Plastering Ltd ("we", "our", "us") is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and your rights under UK data protection laws.
By enrolling in our courses, using our mentorship services, or accessing our website, you agree to the collection and use of your data as described in this policy.
2. Data We Collect
We collect personal data necessary for course access, mentorship support, and related services, including:
- Name
- Email address
- Phone number
Where a student's selected package includes a toolkit or physical items, we also collect:
- Postal delivery address (for delivery purposes only)
We may also collect:
- Course usage and progress data (such as modules accessed/completed)
- Communications you send to us (such as emails or support messages)
We do not intentionally collect special category personal data (for example health information) unless voluntarily provided.
3. How We Use Your Data
We use personal data to:
- Provide course access and student support
- Manage student accounts and course progress tracking
- Provide mentorship support
- Communicate important service updates
- Arrange delivery of physical items included in a student's package (where applicable)
- Administer refunds and handle customer service requests
- Meet legal and accounting obligations where required
We do not use postal addresses for marketing purposes.
4. Bank Details
We do not request bank details during normal course access.
Bank details are only requested where needed to:
- Process a refund, or
- Pay affiliate/partnership earnings
5. Sharing Your Data
We may share your personal data with trusted third parties only where necessary to deliver the service, including:
- Third-party tool suppliers (where a package includes a toolkit or paddle mixer, for delivery purposes only)
- Payment providers or processors (to support purchases, refunds, or payouts)
- Legal or regulatory authorities where required by law
We do not sell your personal data to third parties.
6. Mentorship Communications
Mentorship support may be delivered via phone call, WhatsApp chat, or video call.
Students should be aware that third-party communication platforms may have their own privacy policies and terms.
7. Data Storage and Security
We take reasonable steps to protect your personal data and restrict access to authorised persons only.
We store and process data using secure systems provided by our website hosting, learning platform providers, and related tools used to operate the service.
8. Data Retention
We retain personal data only for as long as necessary to deliver our services and meet legal obligations.
Delivery addresses are collected only where needed for shipping toolkits or physical items and are retained only for as long as needed to manage delivery and resolve delivery-related issues.
9. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data where legally permitted
- Object to processing or request restriction
- Withdraw consent for marketing communications at any time
Requests can be made by contacting us using the details below. We aim to respond within 30 days.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact:
admin@easylearnplastering.co.uk